You already have a patient database. We help you use it lawfully: we set up GDPR consent, and then AI writes each patient a separate invitation to preventive care or follow-up treatment, without any health data.GDPR consent and a separate message for every patient, without health data.
The process comes from our project outside healthcare, where personalised emails converted at 3.7% instead of the usual 0.5–1%. For clinics we add consent and rules for health data.The process from a project outside healthcare (3.7%), plus GDPR consent for clinics.
We find out what consent you collected the contacts with and who you may write to. Where consent is missing, we set up collecting it at reception, on the website or in the booking system.Who you may write to, and collecting consent where it’s missing.
We group patients by when they last visited and how often they come. Health and treatment data never enters the segments or the messages.By last visit and frequency, without treatment data.
AI writes each patient a separate message, for example an invitation to preventive care or a reminder about a postponed check-up. We review the messages before launch.A separate message for everyone, reviewed before sending.
Emails go out automatically on schedule. We measure opens, clicks and bookings and adjust the segments based on them. Every email has an unsubscribe link.Automatic, with booking tracking. An unsubscribe link in every email.
The database, the contacts and all access stay yours, and the data is never used to train models.
Health data is a special category under Art. 9 GDPR. Who you may write to depends on the legal basis and the consent you collected the contacts with. That is why we start with the database and consent, and only then write.
Where consent or another legal basis is missing, we set up collecting consent before the first email goes out.No consent means collecting it first.
The message never refers to a diagnosis or a specific treatment. Whoever sees the email can’t tell what the patient is being treated for.No diagnosis or treatment in the text.
We don’t upload contacts to ad platforms and the data is never used to train models. All access belongs to the clinic.No uploads to ad platforms and no model training.
Every email has an unsubscribe link, and an unsubscribed patient gets no further emails.A link in every email, effective immediately.
We do the audit once. Then strategy, execution and measurement run in a loop. Every month, based on what the data showed.After the audit, strategy, execution and measurement repeat every month based on data.
We review your clinic through the eyes of a patient and a regulator. You’ll get a PDF with concrete steps within one business day.We review the clinic through the eyes of a patient and a regulator. You’ll get the PDF within one business day.
Just want advice, or to book an initial consultation? Tell us what it’s about and we’ll reply the same day.Need advice or a consultation? We’ll reply the same day.
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